Q: Why is my screen not going to full brightness?A: Make sure you have granted GlowPhone permission to adjust brightness in your iPhone Settings. Go to Settings → GlowPhone and ensure all permissions are enabled.
Q: The camera shutter button isn't showing.A: GlowPhone needs camera permission to show the shutter button. Go to Settings → GlowPhone → Camera and set it to Allow. Then restart the app.
Q: My video has no sound.A: Make sure GlowPhone has microphone permission enabled. Go to Settings → GlowPhone → Microphone and set it to Allow.
Q: How do I save my photos?A: Tap the shutter button while in the glow screen. Photos are automatically saved to your Camera Roll. Make sure GlowPhone has Photo Library permission enabled in Settings.
Q: What is Emergency Mode?A: Emergency Mode lets you flash your screen in internationally recognized distress signals including SOS Morse code, Red Alert, White Alert, and the Mountain/Wilderness 3-Flash signal. You can also type any custom message and flash it in Morse code.
Q: Can I add my own colors?A: GlowPhone includes 96 carefully curated colors across 4 palettes. Custom color support may be added in a future update.
Q: The app crashed or isn't working properly.A: Try closing the app completely and reopening it. If the issue persists please contact us at the email below.
Q: How do I get the best selfie lighting?A: Hold your phone at eye level about 12-18 inches from your face. Natural whites and warm tones work best for skin tones. Try the Bokeh Lights or Candlelight scenes for a flattering soft glow.
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